FAQ - Frequently Asked Questions

1) What is mitarbeitervorteile.de about?

mitarbeitervorteile.de is the market-leading benefit portal for employees and members. They receive advantages in numerous areas such as travel, fashion, cars, electronics and much more. The closed circle of users provides special advantages from which you as a company employee benefit.


2) Can I also use the benefit portal at home

Yes, you can use the benfit portal at home. Simply log on to the portal with your registered e-mail address and password and use the numerous benefits as usual.


3) How can I take advantage of the purchasing benefits as a new user?

In order to take advantage of the benefits, you must register once. Click on REGISTER at the top of the home page and enter the required data. After successful registration you can log on to the advantage portal with your e-mail and your chosen password. If you have subscribed to the newsletter, please confirm this via the link that was automatically sent to your e-mail address.


4) How do I get a registration code?

You can either request your registration code from your HR department, find it on your intranet or request it at the following e-mail address: service@mitarbeitervorteile.de


5) How can I change my password?

Log in with your user data and click on "My account" at the top of the home page. Here you can assign a new password. After entering your password twice, all you have to do is click on "Save" and your password will be changed.


6) How do I get a new password if I have forgotten my current one?

Please click on "Forgot your password?" at the top of the home page. Enter your registered e-mail address and click on "Send new password". Your new password will then be sent to the e-mail address you entered.


7) How can I change my email address?

Please send an e-mail to konto@mitarbeitervorteile.de. You will then receive a confirmation to your new e-mail address.


8) How can I subscribe to the newsletter?

Please click on "My Account" at the top of the home page. Please check the box "Order newsletter" and save it.


9) Who can I contact if I have problems with an offer (voucher expired, link does not work etc.)?

Please send an e-mail to service@mitarbeitervorteile.de with a short description of the problem. We will try to find a solution for you as soon as possible.


10) How do I deactivate my account?

To deactivate your account, please send an email to konto@mitarbeitervorteile.de . You will then receive confirmation that your account has been deactivated.